Tag Archives: Safety

Hospitality Industry Crime Update: “Hotels Work to Curb Harrowing Trend of Sex Trafficking in Metro”

“O’Meara, an attorney, is Nebraska’s new human trafficking coordinator. He wants people to be aware so victims can be rescued…”What happens is the victim is convinced byTrafficking-620x330 the trafficker (that) the only value the victim has as a human being is the ability to make money through commercial sex acts for the pimp,” O’Meara said…Omaha’s upscale Magnolia Hotel was the first to train hospitality workers to spot sex trafficking.”

Local law enforcement is trying to educate hotel workers to recognize signs of sex trafficking. The hope is to rescue women often caught in a cycle of abuse, violence and neglect.

“I was petrified to go outside,” Melissa said.

She said that for more than three years, she was forced to sell herself for money.

“The brain-washing, psychological games — it takes years,” Melissa said.

She wants Omaha to know that prostitution is slavery, with a pimp in charge of every move.

“I just wasn’t allowed out of his sight,” Melissa said.

Her message is the same one shared as part of a new pilot program in Omaha, which trains hotel workers to spot and report sex trafficking.

For more: http://bit.ly/1Jtnwg7

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Filed under Crime, Hotel Employees, Hotel Industry, Management And Ownership, Risk Management, Training

Hospitality Industry Management Update: “How Hotels Can Prepare for a Spike in Business”

While emergencies may force some on-the-fly thinking, citywide festivals, high-profile conventions, and major sporting events offer the luxury of time to fully prepare. Hotels make good use of those months—years, in some cases—addressing the situation from multiple angles,surge in business says Javier Rosenberg, COO, Americas, Carlson Rezidor Hotel Group. If the event involves public figures, security is enhanced to keep celebrities separate from fans. If traffic will be heavy, alternate travel routes are identified and schedules adapted to reach destinations on time.

Talk to anyone who has worked in the hotel industry for any length of time, and chances are you can uncover a story or two involving a surprise guest surge. For Robert Holmes, one of his most poignant experiences occurred less than two hours into his first morning manning the front desk at the Park Hyatt Washington D.C. in Georgetown on Sept. 11, 2001.

“I was standing at my desk, and I saw all of these people coming in,” Holmes remembers. “I turned to my staff and said, ‘We’re going to get through this.’” Prompted by a bomb threat, the hotel across the street evacuated its guests to the lobby of the Park Hyatt. With flights suspended and the local community on high alert because of the attack on the Pentagon two miles away, visitors were seeking both rooms and solace. Guests who had anticipated checking out suddenly had nowhere to go, while newcomers needed a place to stay.

For more: http://bit.ly/1xBjigV

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Filed under Conferences, Guest Issues, Hotel Industry, Management And Ownership, Risk Management

Hospitality Industry Security Update: “The Case For Giving Hotels the Same Health Grades as Restaurants”

Many hotels fail to perform adequate background checks on job applicants before hiring them. In September 2011, a woman staying at a Best Western hotel in Arizona woke up in the middle of the nightWashington Post Security to find a man standing over her bed. She says the man raped her. He was a registered level-3 sex offender, according to news reports, but Best Western had hired him as a night clerk and given him a master key to guest rooms, allowing him unfettered access to turn any of its female guests into his next victims

The difference between a hotel room at $75 a night and $750 a night is the view, the extra shampoo, the cost of the pillows, the fluff of the towels. Price is a measure of comfort and service. What must always be the same — at every price — is your security, your safety and cleanliness. Unfortunately, it’s not. Across the country, hotels are skimping on key safety and security measures, and the consequences range from stolen laptops and Peeping Toms to sexual assaults and robbery at gunpoint. More than 125 property crimes are committed in hotels and motels every day, in addition to more than 21 violent crimes (excluding murders).

For more: http://wapo.st/1vnfYFb

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Filed under Crime, Guest Issues, Hotel Employees, Hotel Industry, Management And Ownership, Risk Management

Hospitality Industry Conference Update: “15th Annual California Tourism Safety & Security Conference”

Last years conference was a huge success and we could not be more excited to be back! Come see Petra’s own Director of Risk Management, Todd Seiders, along with other members of the Petra P3 team. We hope to see you there!


For more information on our P3 team: http://bit.ly/WUWpWi

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Filed under Conferences, Hotel Industry, Management And Ownership, Risk Management, Training

“2014 Hospitality Law Conference” Sponsored By HospitalityLawyer.com On February 10-12 Features Industry Legal, Safety And Security Solutions

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Filed under Conferences, Guest Issues, Injuries, Insurance, Labor Issues, Liability, Management And Ownership, Risk Management, Training

Hospitality Industry Security Solutions: Hotels Increasingly Providing Dedicated “Women’s Floors”; Increased Security And Amenities For Female Travelers

“…The Crowne Plaza Bloomington in Minneapolis also has a Women’s Floor with additional security features and amenities…The hotel saw a Hotel Safety Concerns For Female Travelersneed, given that females now make up 47% of the guest population at Crowne Plaza Hotels and Resorts, says Gina LaBarre, vice president of brand management for Crowne Plaza…”

“…Hotels are responding by setting aside floors with special key access and amenities that women typically prefer…The Naumi Hotel in Singapore has dedicated the third floor, which has nine rooms, to female travelers. Guests have to use a special access card to get in. Amenities include hair straighteners, sanitary products and yoga mats…”

Book a room on the 11th floor of the Hamilton Crowne Plaza here,  and you’ll get special bath salts and body products, a magnifying mirror, nail polish, nail files and a curling iron. They’re not exactly the types of amenities that men would go for, but that’s the point.

The Hamilton Crowne Plaza is one of a small, but growing number of hotels offering floors dedicated to female travelers. These hotels are particularly trying to appeal to female business travelers, who are moving up the career ladder and hitting the road more often.

For more:  http://www.usatoday.com/story/travel/hotels/2013/12/08/hotels-women-only-floors/3910931/

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Filed under Guest Issues, Liability, Management And Ownership, Risk Management

Hospitality Industry Safety Solutions: Hotel And Restaurant Kitchen “Safe Work Practices” To Prevent “Slips, Trips And Falls” Of Young Employees

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Filed under Health, Injuries, Labor Issues, Liability, Maintenance, Management And Ownership, Risk Management, Training