The two industry groups are seeking an injunction to block enforcement of the hotel wage law, which was approved in September. The measure is set to go into effect in July for hotels with at least 300 rooms and expand a year later to hotels with at least 150 rooms…backers of the measure said it would prevent hotel workers from having to take on second jobs that keep them from seeing their families. They also argued that the hotels in Los Angeles have benefited from the city’s efforts at boosting the tourism industry.
Two hotel industry groups filed a federal lawsuit Tuesday challenging a new Los Angeles law that requires a higher minimum wage at the city’s larger hotels.
The lawsuit from the American Hotel and Lodging Assn. and the Asian American Hotel Owners Assn. contends that the City Council’s decision to impose a $15.37 per hour minimum wage is preempted by federal labor law and therefore unenforceable.
The two groups also say the city is interfering with labor relations and union organizing at its larger hotels. And they voiced fears that L.A.’s ordinance could be replicated elsewhere in the country.
For more: http://lat.ms/13aZQeG
Chavez said housekeepers have been reprimanded for not cleaning rooms fast enough and some have resorted to working through breaks to avoid warnings. Still, she said, there are days when she looks at the clock at 2 p.m. and realizes she won’t finish on time. By comparison, before the program started, she could clean up to 20 rooms in a day because some rooms just needed a light touch.
A program that encourages hotel guests to decline housekeeping to conserve water and electricity sounds like a noble idea.
But hotel housekeepers say the program is killing their jobs, their legs and their backs as those workers still employed say they have to work harder because the rooms tend to be dirtier.
Fabiola Rivera, 31, said her managers expect her to clean rooms left unkempt for as many as three days at a pace of 16 rooms per day in an eight-hour shift, the same quota as if the rooms were tidied daily. And she also has to run around delivering fresh towels to guests in the program who cheat a bit.
For more: http://trib.in/1waj7sz
“Women described men who insisted they close the door while cleaning, grabbed their hands as they handed over change and asked where they could “find a girl.” Kensbock and her colleagues identified a few factors that put women in the hotel industry at a heightened risk for sexual harassment, including the “gendered” nature of their work as housekeepers and their lack of power relative to the guests…Most of the women in Kensbock’s study coped with harassment using passive strategies, like humor or deflection. Though the hotel management had protocols they could follow to report inappropriate behavior, women—fearing guests would retaliate by leaving negative surveys—rarely complained.”
When Dominique Strauss-Kahn was accused of assaulting Nafissatou Diallo, the maid who was sent to clean his hotel room, hospitality workers thought the story seemed all-too-plausible. In a New York Times op-ed, Jacob Tomsky, a veteran of the hotel industry, wrote that housekeepers are assaulted by guests “more often than you’d think,” and that their employers don’t offer much protection. In a recent account on xoJane, an anonymous woman describes a decade’s worth of sexual harassment in different parts of the hotel industry—from working the front desk to cleaning rooms. It’s so systemic, she says, that the women developed coordinated strategies to cope with it—like enlisting other housekeepers to stay with them when they’re assigned to clean the room of a “known pervert.”
For more: http://bit.ly/124uEO7
HOSPITALITY RISK SOLUTIONS
Petra Risk Solutions’ Loss Control Manager, Marco Johnson, offers a P3 Hospitality Risk Report – ‘Legionnaires’ Disease: Awareness and Prevention’.
P3 (Petra Plus Process) is the Risk Management Division of Petra Risk Solutions – America ’s largest independent insurance brokerage devoted exclusively to the hospitality marketplace.
For more information on Petra and P3 visit petrarisksolutions.com or call 800.466.8951.
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“…San Diego Fire crews tried to help fix the flooding, but the damage done is more than the firefighters were prepared to handle. Instead, an outside company that specializes in flooding cleanup was called in to deal with it…Guests rooms were not damaged in the flooding, hotel management told NBC 7. There was extensive damage to other areas of the hotel including some flooding into the lobby, they said…”
Guests are avoiding some major flooding after a big water line burst inside the W Hotel Monday night.
Water started leaking from the third floor, through the roof and down onto floors below around 8:15 p.m. inside the hotel at 421 W. B Street.
Joyce Baghtassarian was staying at the W Hotel on her trip to San Diego from Los Angeles. She was heading out the door to go to dinner when she noticed water flowing from the elevators.
For more: http://bit.ly/1rkkTGF
“…A room attendant who photographed the soiled mattress in room 230 weeks before the inspection told an arbitrator it had been in use up until April, 2014…The firm also found that hotel management had failed to properly train staff on how to handle sheets and towels contaminated with human waste and other substances…”
Working in this Bronx motel is a bloody hell.
The owners of a hot-sheet motel where union laborers have been protesting wage and benefits cuts failed to replace a bloody mattress two years after a dead man was found on the bed, workers claim.
Owner Ankoor Naik has also ignored two independent reports that found inadequate training and protection for employees at the 94-unit flophouse despite hazardous conditions and bedbug infestations, workers and safety experts attest.
For more: http://nydn.us/1qL4QQD
“…The lawsuit alleges that the bar stool was too high off the ground, built to ‘coordinate with the height of the bar top.’ The hotel management knew of other problems with the height of the stools, the lawsuit claims…”
An Ohio woman is suing Syracuse’s Crowne Plaza Hotel after falling off a bar stool in the public lounge.
Antoinette Allison, of Reynoldsburg, Ohio, is seeking up to $1 million for her injuries after falling off the “defective” bar stool on April 14, 2011, according to her lawsuit.
The wooden, high-back bar stool landed on her wrist after the fall, which caused multiple fractures, her lawsuit claims. The injury required surgery.
For more: http://bit.ly/QFlDFo
“…Most of all, hotel companies need to make a commitment to secure the sensitive information of their companies and their guests, and to seek out informed consultants and advisers. Information security is a relatively new and rapidly changing area, and requires specialized knowledge; the investment today can protect a hotel from being front page news — for the wrong reasons — later. Developing a comprehensive information privacy and security program…”
The recent headlines about the Target and Neiman Marcus security breach with customer credit cards highlights a growing crisis that concerns owners and operator of hotels as well as retailers. In this article, Bob Braun, one of the senior members of our Global Hospitality Group® who focuses on data security — when he is not working on hotel management or franchise agreements — gives us some thoughts on what to do about this problem.
The Target and Neiman Marcus problem. When 50 million Americans – more than 15% of the nation’s population – wake up to find that their credit card information was compromised while Christmas shopping, we all take note. When we find out that there were 70 million victims, and the information went far beyond credit card information, and that it wasn’t just one chain, Target, but at least four more, including Neiman Marcus (which estimates 40 million payment card numbers were compromised), we should start to look at our own businesses and procedures to think about how we should plan for and respond to these malicious attacks.
For more: http://www.hospitalitynet.org/column/global/154000392/4063594.html